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Help & Support
Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
Q1. How long has Shelfstore been in Business?
Q2. When was the system designed?
Q3. What material is the Shelfstore system made off?
Q4. How strong are the shelves?
Q5. What creates the strength?
Q6. Where is the Shelfstore system used?
Q7. Can I add to the system?
Q8. Is the system available unvarnished?
Q9. Can I paint the system?
Q10. Can I re-varnish the system in a different colour?
Q11. Can add I doors and drawers to my shelving?
Q12. What is the delivery time?
Q13. Can I wall-mount a shelving unit(s)?
Q14. How easy is it to move a shelf?
Q15. Can my arrangement be moved/changed later.
Q16. Do I need a top/bottom shelf?
Q17. How many shelves should I have?
Q18. Is a Fascia necessary?
Q19. Why is an unvarnished infill available?
Q20. Can the unvarnished infill be stained/painted in different colours.
Q21. Do I need to use a backboard or cross brace?
Q22. Are the shelf supports included with the shelves?
Q23. Can I purchase shelf supports separately.
Q24. What function does a Shelf Cover perform?
Q25. Can I use inner uprights at the end of my shelving / bookcase arrangement?
Q26. Can I choose my own delivery date?
Q27. Can the system go around skirting boards?
Q28. How do I build a corner unit
Q29. Where is the shelfstore system made?
Q30. Is your wood sourced from sustainable forests?
Q31. Why Northern Scandinavia?
Q32. How do I build a corner unit?
Q33. Can I adjust the height of an upright?
Q34. Where can I view the system, do you have a showroom?
Q35. Can I collect my order?
Q36. How do I change a door infill?
Q37. How do I add other items to my basket when placing an order from a plan?
Q38. How do I buy components individually?
Q39. Do you supply glass shelves?
Q40. Is the system available in any other wood, finish or colour?
Q41. How do you clean Shelfstore products?
Q42. Some items in the brochure are not on the website are they still available?
Q43. Where do I find fitting instructions?
Q44. What tools do I need?
Q45. Do you fit or assemble my unit?
Q46. Do you offer a planning and design service?
Q47. How many CDs can I store?
Q48. How many DVDs can I store?
Q49. Where do I find further details about the delivery?
Q50. What is the price of a unit?
Q51. Can the shelves be adjusted in width?
Q52. What are the specifications of an upright?
Q53. Who delivers my order?
Q54. On my delivery day I am not going to be in?
Q55. My delivery address is hard to locate.
Q56. Where do I find the fittings once I have received my order?
Q57. How do I add more than one plan to my basket?
Q58. I need to go out and my Shelfstore delivery is coming today, what do I do?
Q59. How do I achieve 2 different depths in one unit?
Q60. My question is not answered in these FAQs